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98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Usually, 142 million consumers check out Yelp each month. If you have not claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review stats place customers' reviews as the most credible source of recommendations. Online reviews generally carry the exact same weight as suggestions from loved ones.
Source: Brightlocal
Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to client review statistics, a massive 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have an enormous impact on their decision when customers have to choose a solution provider.
Source: DemandGenReport
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
Positive Reviews Motivate 68% Of Customers To Choose Local Businesses
Given that the large bulk of consumers check out reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Item Reviews About A Product Can Amplify Its Conversion Rate By A Whopping 270%
User review statistics show the purchase probability for a product with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are basically ads.
Source: Martech Zone
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
The Majority Of Shoppers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are obviously the more vocal ones.
Source: Statista
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You
If A Company Deals With Issues Quickly And Effectively, 95% Of Unhappy Customers Will Return To A Business
Consumers do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the general appeal of a website can only go so far when it concerns trust.
Source: Review Trackers