91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge impact user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two-thirds of companies have great and awesome scores. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

A Single Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated material can do miracles in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% increase.

Source: RevLocal

89% Of Clients Review A Businesses Replies To Reviews

Not only do many individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

More Than Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Score

This stat is one of lots of that illustrate the value of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your clients pleased is more crucial than ever.

57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with a best five star rating.

Source: Brightlocal

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a response. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.

Although we now know why customer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

83% Of All Young Shoppers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, companies have asked 66% of all clients to leave a review on their company.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Considering that the large majority of customers read reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those very same clients are also willing to accept slower shipping times for such items.

Source: Turntonetworks

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra

30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your customers develops trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

82 Percent Of Consumers Go To Review Websites Because They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Products And Services.

Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Clients Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are certainly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses should to be constantly asking for reviews.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing preferences.

According to social reviews stats, Facebook affects over half of users' purchase choices.

Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal