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86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
72 Percent Of Customers Won't Take Action Before They Read Some Reviews
Irrespective of how captivating your marketing is, you still need consumer reviews. There's no way around it. Clients are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Over Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
Google Represents 57.5% Of All Reviews Across The Globe
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
89% Of Customers Prefer To Read Reviews On Their Smart Devices
Be it via an app or a mobile internet browser, people choose to read reviews on their mobile phones.
Source: Statista
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your consumers builds their trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are happy to spend more money with a company.
Source: Statuslabs
Reviews Shared On Twitter Can Increase Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Generally, 142 million customers visit Yelp each month. This is as great a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Most Best-selling Products Have A Typical Rating Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower ranking actually helps your overall rating.
According to client rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
Just 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really utilize them.
Although we now know why client reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
83 Percent Of Customers Do Not Trust Advertising
The traditional channels to reach consumers aren't as influential as they used to be. Most users who no longer trust advertisements select to take notice of customers' recommendations online.
Source: Statuslabs