86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews stay without a response. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with scores alone.

Customer reviews make the stats appear more authentic which is what the potential customers are looking for. Nearly a 3rd of customers say written reviews are the only function that makes them believe the sites' reviews are relevant and helpful.

Source: Fan and Fuel

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your consumers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you might expect, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact use them.

Although we now understand why customer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers

24% of US buyers consider reviews as 'extremely influential'.

To show the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

74 Percent Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Taking a look at online scores statistics, we learnt that a company needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

15% Of Users Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of possible customers won't even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly decide on one that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation does not impact just the clients. Potential team members also look at rankings and take a look at reviews.

Source: Deloitte