88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management stats indicate a company's reputation doesn't affect simply the customers. Potential team members also take a look at scores and take a look at reviews.

Source: Deloitte

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Communicating with your customers creates trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you might anticipate, customers who feel this way are ready to invest more cash with a business.

Source: Statuslabs

15% Of Customers Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of prospective consumers won't even think about working with a company they can't find viewpoints about.

Source: Statuslabs

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect

Stats reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When consumers have to pick a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated material has an unassailable impact on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

Majority Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is one of numerous that illustrate the importance of online scores. Now that news of customer satisfaction travels this quick, keeping your clients pleased is more crucial than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for companies with a best five star ranking.

Source: Brightlocal

The Majority Of Clients Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are seemingly the more opinionated ones.

Source: Statista

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews go on without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

77% Of Customers Would Definitely Post A Review If They Were Asked

More than a 35% would post a review to notify others about their customer encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

83% Of Consumers Do Not Rely On Advertising

The standard channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust advertisements pick to take note of clients' suggestions online.

Source: Statuslabs

90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If A Business Deals With Issues Quickly And Efficiently, 95% Of Disappointed Customers Will Go Back To A Business

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have a substantial influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% boost.

Source: RevLocal