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95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
Consumers Might Spend 31% More With A Business That Has Terrific Reviews
Focus on this fact. The more detailed other users describe your service or product, the more money you can charge and customer review stats reveal to us precisely just how much more.
Source: Martech Zone
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. People anticipate to see some negative reviews.
Source: Capterra
15 Percent Of Visitors Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of potential customers won't even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Typically, 142 million customers check out Yelp on a monthly basis. This is as good a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews typically carry the exact same weight as advice from loved ones.
Source: Brightlocal
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are generally ads.
Source: Martech Zone
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you give them a good experience.
Source: Brightlocal
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat customers fairly usually succeed, review websites help make sure of that.
Source: Statuslabs
USA Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When people read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
Customers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Therefore, buying decisions are made quickly.
Online reviews are clearly persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
The Majority Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they understand the massive impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies really make use of them.
Although we now know why client reviews are so effective, many businesses apparently don't.
Source: LsaInsider