64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

One-half Of All Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated material has an indisputable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

63.6% Of Customers Visit Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

When it comes to trust, these online review statistics show the general popularity of a website can just go so far.

Source: Review Trackers

90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

82 Percent Of Consumers Go To Review Websites Due To The Fact That They Wish To Acquire An Item Or A Service And Wish To Get The Facts About Business Services And Products.

Users come since they have actually already formed a buying decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6% Of Consumers Do Not Trust Client Reviews At All

According to customer review data, a tremendous 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Google Accounts For 57.5 Percent Of All Reviews Across The World

Google remains in the lead here, followed by Facebook as a distant second.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two-thirds of companies have great and exceptional rankings. Only 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

83% Of All Young Buyers Were Invited To Post A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of customer reviews stay without a response. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase probability for a product with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

72% Of Customers Won't Take Action Before They Read Some Reviews

Irrespective of how captivating your marketing is, you still need client reviews. There's no skirting around it. Customers are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal