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Reviews Posted On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
The Typical Review Length Has Actually Become 65% Much Shorter Since 2010
Lately reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
89% Of Customers Choose To Read Reviews Using Their Smartphones
Be it via an app or a mobile web browser, clients prefer to read reviews on their mobile phones.
Source: Statista
89% Of Consumers Browse A Companies Replies To Reviews
Not only do a lot of shoppers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also influence our buying decisions.
According to social reviews data, Facebook affects more than half of users' purchase choices.
Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
77% Of Customers Would Certainly Post A Review If They Were Asked
More than a 35% would post a review to educate others about their consumer experience and 24% would likely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other people with their choice making process.
Source: Podium
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews typically bring the exact same weight as guidance from family and friends.
Source: Brightlocal
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out much more reviews to get a clear view of how business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a brand-new car and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you manage to select one that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read client reviews, agree that it increases their buying confidence.
Organizations use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Corresponding with your customers builds their trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are going to invest more money with a business.
Source: Statuslabs
Google Represents 57.5% Of All Reviews Across The World
Google remains in the lead here, followed by Facebook as a far-off second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
If A Business Takes Care Of Issues Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Business
Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.
Although we now know why consumer reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
67% Of Customers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have an enormous effect on their decision when consumers have to choose a service provider.
Source: DemandGenReport
98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website
Usually, 142 million customers check out Yelp monthly. If you have not claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Most Popular Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to consumer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center