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77% Of Customers Would Likely Give A Review If They Were Asked
More than a 35% would post a review to notify others about their consumer experience and 24% would likely direct their review to the business itself.
Over a 26% would want to leave a review to help other individuals with their choice making process.
Source: Podium
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the massive effect user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Favorable Reviews Motivate 68 Percent Of Customers To Use A Local Business
Given that the vast majority of consumers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated material has an indisputable influence on customers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
82 Percent Of Consumers Go To Review Sites Since They Wish To Acquire A Service Or A Product And Wish To Get The Truth About The Businesses Products And Services.
Users come because they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Google Accounts For 57.5% Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
83% Of All Young Customers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did submit a review. In general, businesses have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
74 Percent Of Regional Businesses Have At Least One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Taking a look at online ratings stats, we learnt that a company needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also
We already touched upon the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Consumers expect to see some negative reviews.
Source: Capterra
Clients Could Spend 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The more detailed other users explain your services or product, the more money you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
15% Of Consumers Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15% of potential customers will not even think about working with a company they can't discover opinions about.
Source: Statuslabs
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses actually use them.
Although we now know why client reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider