91% Of Millennials Trust Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the same weight as recommendations from friends and family.

Source: Brightlocal

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly generally flourish, review websites help make sure of that.

Source: Statuslabs

Consumers Might Invest 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users explain your services or product, the more money you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.

Today's shoppers are wary and want the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

74 Percent Of Regional Companies Have At A Minimum, One Google Review

One review is far from enough to improve your site's SERP ranking.

Taking a look at online ratings statistics, we found out that a business requires to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

No matter how captivating your marketing is, you still require client reviews. There's no other way around it. Clients are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize An Organisation

This stat is among lots of that show the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for organizations with an ideal five star rating.

Source: Brightlocal

89% Of Consumers Choose To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile browser, consumers choose to read reviews on their phones.

Source: Statista

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats suggest a business's reputation doesn't affect simply the consumers. Prospective team members also look at scores and take a look at reviews.

Source: Deloitte

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social reviews stats, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews

Communicating with your clients establishes trust. Even something like reacting to their remarks and reviews can make them feel valued.

As you might expect, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

If They Were Asked, 77% Of Customers Would Leave A Review

More than a 35% would submit a review to educate others about their customer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to give a review to assist other people with their choice making process.

Source: Podium