77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

15% Of Clients Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15 percent of possible consumers will not even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review stats position consumers' reviews as the most trustworthy source of recommendations. Online reviews normally carry the very same weight as suggestions from family and friends.

Source: Brightlocal

89% Of Clients Read A Businesses Reactions To Reviews

Not only do a lot of clients read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Generally, 142 million consumers visit Yelp on a monthly basis. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews remain without a reaction. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

Positive Reviews Encourage 68% Of Customers To Choose A Local Business

Considering that the vast majority of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of Customers Do Not Trust Advertising

The standard channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements select to focus on consumers' suggestions online.

Source: Statuslabs

70 Percent Of Consumers Choose To Find Out About A Business Through Short Articles And Reviews, Instead Of Ads

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs

Clients Might Spend 31% More With A Business That Has Excellent Reviews

Focus on this statistic. The better other users describe your service or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews

Keeping in touch with your consumers builds their trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you might anticipate, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs