Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing choices are made quickly.

Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

When clients have to choose a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your clients creates trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you may anticipate, customers who feel this way are more willing to spend more cash with a company.

Source: Statuslabs

83% Of All Younger Clients Were Asked To Submit A Review Recently

Of those asked, 80% of customers did submit a review. Overall, companies have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

95% Of Unhappy Consumers Will Return To A Company If A Business Manages To Solve Issues Rapidly And Efficiently

Customers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically 2 out of 3 businesses have good and outstanding rankings. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other customers, you manage to decide on a model that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

83% Of Customers Don't Rely On Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements select to take note of consumers' suggestions online.

Source: Statuslabs

86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses in fact make use of them.

Although we now know why client reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider