63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review statistics reveal the general popularity of a site can only go so far when it pertains to trust.

Source: Review Trackers

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your customers creates trust. Even something as basic as responding to their remarks and reviews can make them feel valued.

As you may expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Certainly Give A Review

More than a 35% would do it to inform others about their client experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their decision making process.

Source: Podium

91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review stats position consumers' reviews as the most reliable source of recommendations. Online reviews generally bring the exact same weight as guidance from friends and family.

Source: Brightlocal

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of customers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a brand-new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to decide on one that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

74% Of Local Businesses Have At Least 1 Google Review

One review is far from sufficient to improve your website's SERP ranking.

Looking at online ratings data, we found out that a company needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, instead of a mediocre or negative one.

Source: Brightlocal

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

86% Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you offer them a great experience.

Source: Brightlocal

Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

67% Of Consumers Claim Reviews Are A "Very Important" Factor When Selecting A Service Provider

Reviews have a huge impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

83% Of All Younger Clients Were Invited To Post A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

89% Of Customers Like To Read Reviews On Their Mobile Phones

Be it through an app or a mobile browser, consumers prefer to read reviews on their phones.

Source: Statista

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this fact. The better other users describe your product or service, the more money you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone