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86 Percent Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Post A Review Recently
Of those asked, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Reviews Published On Twitter Can Improve Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, buying choices are made quickly.
Online reviews are obviously persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
83 Percent Of Consumers Don't Trust Advertising
The conventional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust advertisements pick to take note of customers' recommendations online.
Source: Statuslabs
Favorable Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Given that the vast bulk of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat consumers well generally flourish, review websites help make sure of that.
Source: Statuslabs
Google Represents 57.5% Of All Reviews Globally
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To show the value of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those exact same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Over Half Of Clients Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are reportedly the more opinionated ones.
Source: Statista
United States Consumers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.
Source: Statista
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to consumer review stats, a tremendous 19% of customers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista