60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and ranking data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose an attorney or a medical professional.

Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Software Reviews Impact Over 98% Of All Buyers

18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

30% Of Consumers Feel Comfortable With A Business Which Reacts To Online Reviews

Corresponding with your customers establishes trust. Even something like responding to their comments and reviews can make them feel valued.

As you may expect, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs

Positive Reviews Motivate 68% Of Customers To Choose Local Businesses

Given that the large majority of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

USA Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US customers.

Source: Statista

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management statistics suggest a business's reputation does not impact simply the customers. Prospective team members likewise take a look at rankings and read reviews.

Source: Deloitte

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

83% Of All Young Clients Were Asked To Submit A Review Recently

Of those invited, 80% of customers did give a review. In general, companies have asked 66% of all clients to leave a review on their company.

Source: Brightlocal

Google Represents 57.5 Percent Of All Reviews Globally

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If A Company Takes Care Of Issues Rapidly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Company

Consumers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

The Majority Of Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower score actually helps your overall score.

According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent increase.

Source: RevLocal

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal