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Favorable Reviews Motivate 68% Of Customers To Use Local Businesses
Given that the vast majority of customers read reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of consumers, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
Customers Might Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The better other users describe your service or product, the more money you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
Just 6% Of Consumers Don't Trust Client Reviews At All
According to consumer review data, a tremendous 19% of customers constantly trust online reviews and never ever a purchase without checking out reviews first.
Source: Statista
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management stats suggest a company's reputation doesn't impact just the consumers. Potential employees likewise look at rankings and take a look at reviews.
Source: Deloitte
77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses in fact use them.
Although we now know why consumer reviews are so effective, most businesses apparently do not.
Source: LsaInsider
USA Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When people check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal