49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of customers, who pay attention to the number of reviews is presently at 46 percent.

Source: Brightlocal

98% Of Yelp's Visitors Purchased From A Business They Found On The Website

Typically, 142 million customers visit Yelp monthly. If you have not declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

89% Of Customers Read A Companies Replies To Reviews

Not only do most individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Customers expect to see some negative reviews.

Source: Capterra

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews go on without a response. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people spend more than 5 times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Element

Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do miracles in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Generally two thirds of businesses have excellent and outstanding rankings. Just 5% of companies have a ranking below 3 stars.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics suggest a business's reputation does not impact simply the clients. Prospective team members likewise look at ratings and read reviews.

Source: Deloitte

73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the potential customers are looking for. Almost a 3rd of consumers state composed reviews are the only function that makes them believe the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Google Accounts For 57.5 Percent Of All Reviews Across The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Unhappy Consumers Will Go Back To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

83% Of All Young People Were Asked To Submit A Review Recently

Of those invited, 80% of customers did leave a review. Overall, companies have asked 66% of all clients to post a review on their company.

Source: Brightlocal

90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

83% Of Customers Don't Trust Advertising

The standard channels to reach consumers aren't as influential as they used to be. A lot of users who no longer trust advertisements select to pay attention to customers' suggestions online.

Source: Statuslabs