15% Of Visitors Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15 percent of potential consumers will not even think about working with a business they can't discover opinions about.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Customers

24% of US consumers consider reviews as 'very influential'.

To highlight the significance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks

Reviews Published On Twitter Can Help Boost Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

89% Of Consumers Read A Businesses Replies To Reviews

Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal

Most Best-selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use An Organisation

This stat is among numerous that show the value of online scores. Now that news of client fulfillment travels this quick, keeping your customers happy is more important than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a best five star rating.

Source: Brightlocal

Favorable Reviews Motivate 68% Of Customers To Use A Local Business

Because the large majority of consumers check out reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact use them.

Although we now understand why consumer reviews are so effective, most businesses apparently don't.

Source: LsaInsider

72% Of Customers Won't Take Action Unless They Check Out Some Reviews

Regardless of how attractive your marketing is, you still require customer reviews. There's no other way around it. Customers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Over Half Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Usually, 142 million consumers check out Yelp every month. This is as great a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would leave a review to notify others about their consumer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium