When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor

Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their purchasing confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Normally, 142 million consumers go to Yelp monthly. This is as good a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

72 Percent Of Customers Will Not Take Action Before They Read Some Reviews

No matter how tempting your marketing is, you still need customer reviews. There's no way around it. Consumers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other people, you quickly pick one that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'extremely frequently'.

Source: Trust You

89% Of Clients Browse A Companies Feedback To Reviews

Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

Reviews Shared On Twitter Can Increase Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

83% Of All Younger Customers Were Asked To Post A Review Recently

Of those asked, 80% of clients did give a review. Overall, companies have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

95% Of Unhappy Clients Will Return To A Business If A Company Takes Care Of Issues Rapidly And Effectively

Customers do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Typically two thirds of businesses have excellent and awesome rankings. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your consumers establishes trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are going to spend more money with a company.

Source: Statuslabs