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If They Were Asked, 77% Of Consumers Would Leave A Review
More than a 35% would submit a review to notify others about their consumer experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to give a review to assist other individuals with their choice making process.
Source: Podium
53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of customer reviews go on without a reply. That's too bad, due to the fact that those companies are losing clients that way.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
74% Of Local Businesses Have At Least One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Taking a look at online rankings statistics, we discovered that a company requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the basic appeal of a site can only go so far when it comes to trust.
Source: Review Trackers
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Reviews Shared On Twitter Can Boost Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about very first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Google Accounts For 57.5% Of All Reviews Around The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your clients builds their trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are more willing to spend more money with a company.
Source: Statuslabs
Only 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually use them.
Although we now understand why client reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider