USA Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review statistics put consumers' reviews as the most reliable source of recommendations. Online reviews generally carry the same weight as suggestions from loved ones.

Source: Brightlocal

30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your customers develops trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you may expect, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Use A Service

This stat is one of numerous that illustrate the value of online scores. Now that news of consumer fulfillment travels this quick, keeping your clients delighted is more vital than ever.

57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for companies with an ideal five star ranking.

Source: Brightlocal

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat clients well typically succeed, review sites help ensure of that.

Source: Statuslabs

Just 6% Of Consumers Don't Trust Consumer Reviews At All

According to client review data, a tremendous 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Nearly a 3rd of customers say composed reviews are the only feature that makes them believe the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

Software Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people devote more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

83% Of Customers Do Not Rely On Advertising

The standard channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements select to pay attention to customers' suggestions online.

Source: Statuslabs

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Buying choices are made quickly.

Online reviews are clearly persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and rating stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how tempting your marketing is, you still require customer reviews. There's no way around it. Clients are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine