63.6% Of Customers Check Out Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review statistics reveal the basic popularity of a website can only go so far when it concerns trust.

Source: Review Trackers

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use An Organisation

This stat is among many that illustrate the value of online scores. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more crucial than ever.

57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for services with an ideal five star score.

Source: Brightlocal

91% Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats place consumers' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as recommendations from friends and family.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick a lawyer or a medical professional.

Younger people (age 18-35) are even more likely to employ an expert based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers

24% of US buyers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

83 Percent Of Customers Do Not Rely On Advertising

The conventional channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust advertisements select to focus on clients' suggestions online.

Source: Statuslabs

83% Of All Young Consumers Were Asked To Give A Review Recently

Of those invited, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

60% Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and score data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

USA Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

86% Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Reviews Shared On Twitter Can Grow Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

89% Of Clients Like To Read Reviews On Their Mobile Devices

Be it through an app or a mobile web browser, folks prefer to read reviews on their smart phones.

Source: Statista

70 Percent Of Consumers Choose To Discover A Business By Means Of Articles And Reviews, Rather Than Ads

Ads are all well and good, however it deserves attempting a different approach too. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers anticipate to see some negative reviews.

Source: Capterra