Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

77% Of Consumers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would post a review to notify others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to submit a review to help other people with their decision making process.

Source: Podium

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

The Average Review Length Has Actually Become 65% Shorter Since 2010

At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated material has an unassailable effect on customers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to pay attention to clients' suggestions online.

Source: Statuslabs

A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat consumers honorably normally succeed, review websites help make sure of that.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation does not affect simply the clients. Prospective employees likewise look at rankings and read reviews.

Source: Deloitte

70% Of Customers Choose To Discover A Business By Means Of Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs

95% Of Unsatisfied Clients Will Return To A Business If A Company Takes Care Of Issues Rapidly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

Reviews Published On Twitter Can Help Boost Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

89% Of Individuals Want To Read Reviews On Their Smart Devices

Be it via an app or a mobile internet browser, most people choose to read reviews on their mobile devices.

Source: Statista

Most Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

73 Percent Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are looking for. Nearly a third of consumers state written reviews are the only feature that makes them believe the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge effect user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

American Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.

Source: Statista