53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Reviews Published On Twitter Can Improve Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Because They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.

Users come since they have actually already formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

If They Were Asked, 77% Of Customers Would Give A Review

More than a 35% would do it to educate others about their customer encounter and 24% would certainly direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their choice making process.

Source: Podium

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those very same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and score statistics reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Online Item Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270%

User review statistics show the purchase likelihood for an item with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new car and there are several models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.

With the help of other customers, you manage to select a model that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

One-half Of All Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an indisputable impact on customers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

83 Percent Of Consumers Don't Rely On Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to pay attention to consumers' suggestions online.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp monthly. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read a lot more reviews to get a clear view of how business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat customers honorably normally prosper, review websites help make sure of that.

Source: Statuslabs