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Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies actually utilize them.
Although we now understand why client reviews are so powerful, many businesses obviously don't.
Source: LsaInsider
Only 6% Of Customers Do Not Trust Customer Reviews At All
According to customer review data, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Reviews Published On Twitter Can Increase Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
74 Percent Of Local Businesses Have At A Minimum, 1 Google Review
A single review is far from enough to improve your site's SERP ranking.
Looking at online scores stats, we found out that a business requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our buying decisions.
According to social media reviews data, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score data reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two-thirds of companies have good and awesome rankings. Just 5% of companies have a ranking below 3 stars.
Source: Brightlocal
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat customers well typically flourish, review sites help ensure of that.
Source: Statuslabs
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's buyers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
US Shoppers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star ranking is the first thing customers see. Still, users take note of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.
Source: Statista
70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is in fact doing. Do not depend on that fact alone.
Source: Brightlocal
77% Of Consumers Would Undoubtedly Submit A Review If They Were Asked
More than a 35% would leave a review to notify others about their consumer experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their choice making process.
Source: Podium
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz