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30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Staying connected with your customers establishes trust. Even something like reacting to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are more willing to spend more money with a business.
Source: Statuslabs
89% Of Individuals Want To Read Reviews Using Their Smart Devices
Be it via an app or a mobile browser, individuals prefer to read reviews on their phones.
Source: Statista
United States Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American customers.
Source: Statista
More Than Half Of Shoppers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall two thirds of businesses have exceptional and good rankings. Just 5% of companies have a score below three stars.
Source: Brightlocal
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated content has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Reviews Shared On Twitter Can Help Boost Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
15 Percent Of Clients Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of possible clients will not even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star ranking is the first thing consumers see. Still, users pay attention to other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.
Source: Statista
90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Recently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of customer reviews remain without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers