Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Because the large bulk of customers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a new car and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.

With the help of other people, you quickly select one that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick an attorney or a physician.

Younger people (age 18-35) are much more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Online Item Reviews About A Product Can Improve Its Conversion Rate By An Incredible 270%

User review statistics show the purchase probability for a product with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

The Typical Review Length Has Become 65% Much Shorter Since 2010

At the present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat clients well usually succeed, review sites help make sure of that.

Source: Statuslabs

82% Of Consumers Go To Review Websites Because They Wish To Buy A Product Or A Service And Wish To Get The Facts About The Businesses Product Or Services.

Review websites are places that customers go to get the facts about a service, business or product . Due to the fact that they have currently formed a purchase decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your customers develops trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you may anticipate, customers who feel this way are ready to invest more cash with a business.

Source: Statuslabs

15% Of Buyers Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of potential customers will not even think about working with a company they can't discover opinions about.

Source: Statuslabs

89% Of Clients Read A Businesses Reactions To Reviews

Not only do many consumers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'extremely influential'.

To show the importance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those exact same clients are also going to accept slower shipping times for such products.

Source: Turntonetworks

67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Picking A Service Provider

Reviews have a huge effect on their decision when clients have to choose a solution provider.

Source: DemandGenReport

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Generally two thirds of businesses have good and exceptional scores. Only 5% of companies have a score below three stars.

Source: Brightlocal

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out many more reviews to get a clear view of how business is actually doing. Don't depend on that fact alone.

Source: Brightlocal

If A Company Makes An Effort To Resolve Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business

Consumers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday