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64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
If They Were Asked, 77% Of Clients Would Definitely Submit A Review
More than a 35% would submit a review to notify others about their client encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to post a review to help other individuals with their decision making process.
Source: Podium
15 Percent Of People Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of potential consumers won't even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's shoppers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still require client reviews. There is no skirting around it. Consumers are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
89% Of Clients Review A Businesses Reactions To Reviews
Not only do most shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
89% Of Shoppers Prefer To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile web browser, people today choose to read reviews on their mobile devices.
Source: Statista
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
Online Product Reviews About A Product Can Raise Its Conversion Rate By An Incredible 270 Percent
User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the value of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those same clients are also ready to accept slower shipping times for such products.
Source: Turntonetworks