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Favorable Reviews Motivate 68% Of Consumers To Use A Local Business
Since the large majority of consumers read reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews
No matter how eye-catching your marketing is, you still need client reviews. There is no skirting around it. Consumers are still ready to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out many more reviews to get a clear view of how business is in fact doing. Do not depend on that statistic alone.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two-thirds of businesses have excellent and good scores. Just 5% of companies have a rating below three stars.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
If A Business Makes An Effort To Fix Issues Rapidly And Effectively, 95% Of Unhappy Clients Will Return To A Company
Customers do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
83% Of All Young People Were Asked To Give A Review Recently
Of those asked, 80% of customers did give a review. In general, businesses have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Usually, 142 million customers check out Yelp each month. This is as great a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US buyers consider reviews as 'extremely influential'.
To show the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies in fact use them.
Although we now understand why client reviews are so effective, most businesses obviously don't.
Source: LsaInsider
77% Of Customers Would Definitely Post A Review If They Were Asked
More than a 35% would do it to educate others about their consumer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
Google Represents 57.5 Percent Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers