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64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews generally bring the exact same weight as advice from family and friends.
Source: Brightlocal
Just 6 Percent Of Consumers Do Not Trust Client Reviews At All
According to client review statistics, a massive 19% of customers constantly rely on online reviews and never ever a purchase without checking out reviews first.
Source: Statista
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
Presently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Corresponding with your customers creates trust. Even something as simple as responding to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are ready to spend more cash with a company.
Source: Statuslabs
73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Nearly a 3rd of consumers say composed reviews are the only feature that makes them believe the sites' reviews are relevant and useful.
Source: Fan and Fuel
53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
90% Of Users Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
82% Of Consumers Visit Review Sites Because They Want To Purchase A Service Or An Item And Want To Get The Truth About Business Services And Products.
Review websites are locations that customers go to get the truth about a business, service or product . Since they have actually currently formed a purchase decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
USA Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.
Source: Statista
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically two-thirds of businesses have great and awesome scores. Just 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website
Normally, 142 million customers check out Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
More Than Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista