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Customers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, purchasing choices are made quickly.
Online reviews are certainly persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Customers expect to see some negative reviews.
Source: Capterra
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
15 Percent Of Customers Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15% of prospective customers will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Posts, Rather Than Advertisements
Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
Reviews Posted On Twitter Can Help Improve Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to customer review statistics, a whopping 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the huge effect user ratings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Just 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies really make use of them.
Although we now understand why client reviews are so effective, many businesses apparently don't.
Source: LsaInsider
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of client reviews go on without a reply. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months
Consumers don't care how good your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
67% Of Consumers Report Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have an enormous impact on their decision when customers have to pick a solution provider.
Source: DemandGenReport
Clients Might Spend 31 Percent More With A Business That Has Great Reviews
Take note of this fact. The better other users describe your services or product, the more money you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone