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Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new vehicle and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other consumers, you manage to pick one that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. However, they recognize the massive impact user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
Consumers Could Spend 31% More With A Business That Has Great Reviews
Take notice of this fact. The better other users explain your product and services, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
70% Of Customers Prefer To Find Out About A Business By Means Of Articles And Reviews, Rather Than Ads
Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses should to be continuously requesting reviews.
Source: Statuslabs
90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
US Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.
Source: Statista
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use A Business
This stat is among lots of that illustrate the significance of online rankings. Now that news of client fulfillment travels this quick, keeping your consumers happy is more crucial than ever.
57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked only for organizations with an ideal five star rating.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% increase.
Source: RevLocal