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Software Reviews Impact Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats place customers' reviews as the most trustworthy source of recommendations. Online reviews usually carry the exact same weight as advice from loved ones.
Source: Brightlocal
77% Of Users Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a doctor or a lawyer.
Younger people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other people, you manage to choose a model that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management statistics suggest a company's reputation doesn't impact just the consumers. Prospective team members likewise look at scores and read reviews.
Source: Deloitte
US Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American customers.
Source: Statista
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our buying preferences.
According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business.
Source: RevLocal
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
70% Of Consumers Prefer To Find Out About A Business Via Reviews And Short Articles, Instead Of Ads
Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with scores alone.
Customer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Nearly a third of customers say written reviews are the only feature that makes them think the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, buying choices are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two-thirds of businesses have outstanding and great ratings. Just 5% of companies have a score listed below three stars.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When customers need to pick a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport