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US Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA clients.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying preferences.
According to social reviews stats, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business.
Source: RevLocal
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Typically two-thirds of businesses have excellent and awesome ratings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's consumers are wary and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
77% Of Customers Would Certainly Leave A Review If They Were Asked
More than a 35% would leave a review to educate others about their customer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their choice making process.
Source: Podium
67% Of Customers Admit Reviews Are A "Very Important" Factor When Picking A Service Provider
When customers need to pick a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
74 Percent Of Regional Businesses Have At Least 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online scores statistics, we learnt that a company requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Customers Could Spend 31% More With A Business That Has Great Reviews
Take notice of this fact. The better other users describe your product or service, the more money you can charge and customer review stats reveal to us exactly how much more.
Source: Martech Zone
83% Of All Younger Customers Were Asked To Post A Review Recently
Of those invited, 80% of customers did give a review. Overall, businesses have asked 66% of all clients to post a review on their company.
Source: Brightlocal
Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated content has an unassailable effect on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been missing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select an attorney or a physician.
Young people (age 18-35) are much more likely to employ an expert based upon online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Since the huge majority of customers read reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
90 Percent Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same consumers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly select one that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs