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71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick an attorney or a medical professional.
Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs
Clients Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made quickly.
Online reviews are clearly persuasive, yet marketers haven't always come to value the power of them.
Source: Martech Zone
83 Percent Of Consumers Do Not Trust Advertising
The standard channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust advertisements pick to pay attention to customers' suggestions online.
Source: Statuslabs
70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Articles, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270%
User review stats show the purchase possibility for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
83% Of All Younger Consumers Were Asked To Leave A Review Recently
Of those invited, 80% of clients did give a review. In general, businesses have asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
A Lot Of Popular Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower ranking in fact helps your overall rating.
According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat consumers fairly generally prosper, review sites help make sure of that.
Source: Statuslabs
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies actually utilize them.
Although we now know why customer reviews are so powerful, many businesses obviously do not.
Source: LsaInsider
Software Application Reviews Impact Over 98% Of All Buyers
18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra