71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose an attorney or a doctor.

Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. However, they recognize the huge impact user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

73% Of Customers Believe Written Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with scores alone.

Consumer reviews make the statistics appear more genuine which is what the prospective customers are looking for. Nearly a 3rd of customers say composed reviews are the only function that makes them believe the websites' reviews are useful and appropriate.

Source: Fan and Fuel

49% Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

More Than Half Of Customers Will Not Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is among many that show the value of online scores. Now that news of customer satisfaction travels this quick, keeping your consumers happy is more vital than ever.

57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for companies with a best five star rating.

Source: Brightlocal

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies really utilize them.

Although we now understand why consumer reviews are so effective, the majority of businesses apparently don't.

Source: LsaInsider

15% Of Users Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of prospective clients won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics position customers' reviews as the most reliable source of suggestions. Online reviews typically bring the same weight as recommendations from friends and family.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

Because They Desire To Acquire An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Check Out Review Sites.

Users come because they have actually already formed a buying decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

83% Of Customers Do Not Trust Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements select to pay attention to customers' suggestions online.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star score is the first thing consumers see. Still, users focus on other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US customers.

Source: Statista

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how the business is really doing. Don't depend on that statistic alone.

Source: Brightlocal