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77% Of Clients Would Definitely Submit A Review If They Were Asked
More than a 35% would do it to educate others about their client experience and 24% would rather direct their review to the company itself.
Over a 26% would be willing to leave a review to help other individuals with their decision making process.
Source: Podium
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'very influential'.
To highlight the value of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those exact same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
70 Percent Of Customers Choose To Discover A Business Via Short Articles And Reviews, Instead Of Ads
Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
More Than Half Of People Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and rating data show individuals value the opinion of peers more than any other material.
Source: Collective Bias
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people spend more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
15 Percent Of Clients Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of prospective clients will not even think about working with a company they can't discover opinions about.
Source: Statuslabs
72% Of Consumers Will Not Take Action Unless They Read Some Reviews
Regardless of how enticing your marketing is, you still require customer reviews. There's no other way around it. Clients are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger individuals know the worth of being informed. User-generated material has an unassailable impact on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read consumer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your customers establishes trust. Even something easy like responding to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Generally, 142 million consumers go to Yelp on a monthly basis. If you have not claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how great your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
United States Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American customers.
Source: Statista