A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat consumers fairly typically flourish, review sites help make certain of that.

Source: Statuslabs

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

The Average Review Word Count Has Gotten 65% Much Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. However, they understand the massive impact user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually make use of them.

Although we now understand why customer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

89% Of Shoppers Choose To Read Reviews On Their Smart Devices

Be it through an app or a mobile web browser, individuals choose to read reviews on their mobile phones.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a doctor or an attorney.

Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp on a monthly basis. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83% Of All Younger Shoppers Were Asked To Post A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

73% Of Customers Believe Written Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the prospective consumers are looking for. Nearly a third of customers say written reviews are the only function that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

82% Of Consumers Visit Review Sites Because They Wish To Buy A Service Or A Product And Wish To Get The Facts About The Businesses Services And Products.

Users come due to the fact that they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal