15% Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of possible clients will not even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. However, they realize the huge impact user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Google Represents 57.5 Percent Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star score is the first thing consumers see. Still, users take notice of other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

Reviews Shared On Twitter Can Improve Online Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website

Normally, 142 million customers visit Yelp monthly. If you have not claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact use them.

Although we now know why customer reviews are so powerful, many businesses apparently don't.

Source: LsaInsider

90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat clients honorably generally succeed, review websites help make certain of that.

Source: Statuslabs

86 Percent Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select a lawyer or a physician.

Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

Online Item Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270%

User review stats reveal the purchase possibility for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

52% Of Customers Rely On A Product More If It Has Negative Reviews As Well

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Consumers anticipate to see some negative reviews.

Source: Capterra

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software application buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most trustworthy source of recommendations. Online reviews normally carry the very same weight as recommendations from family and friends.

Source: Brightlocal

American Buyers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista