Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing decisions.

According to social reviews data, Facebook affects more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are likely to rely on a local business.

Source: RevLocal

77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Because the large bulk of consumers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics suggest a business's reputation doesn't impact just the consumers. Prospective team members likewise take a look at ratings and read reviews.

Source: Deloitte

Many Best-selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower rating actually helps your overall score.

According to client rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Just 6% Of Customers Do Not Trust Customer Reviews At All

According to consumer review stats, a whopping 19% of customers constantly trust online reviews and never ever a purchase without checking out reviews first.

Source: Statista

70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a better idea of how business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

89% Of Consumers Choose To Read Reviews On Their Smartphones

Be it by means of an app or a mobile internet browser, customers prefer to read reviews on their phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. People anticipate to see some negative reviews.

Source: Capterra

15% Of Users Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15 percent of prospective clients won't even think about working with a business they can't find opinions about.

Source: Statuslabs

95% Of Dissatisfied Consumers Will Return To A Business If A Company Makes An Effort To Fix Problems Quickly And Efficiently

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and rating data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Consumers Might Invest 31% More With A Business That Has Great Reviews

Take notice of this statistic. The better other users explain your product or service, the more money you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how attractive your marketing is, you still require client reviews. There's no other way around it. Clients are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

73 Percent Of Customers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't pleased with scores alone.

Client reviews make the stats appear more genuine which is what the potential consumers are trying to find. Nearly a third of consumers say composed reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust advertisements select to pay attention to clients' recommendations online.

Source: Statuslabs