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70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how the business is in fact doing. Don't depend on that figure alone.
Source: Brightlocal
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
Over Half Of Customers Aged 25-34 Published Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge effect user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
United States Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American consumers.
Source: Statista
Customers Might Spend 31% More With A Business That Has Excellent Reviews
Focus on this fact. The more detailed other users explain your services or product, the more money you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
Just 6% Of Customers Don't Rely On Customer Reviews At All
According to client review data, a whopping 19 percent of consumers always trust online reviews and never ever a buy without reading reviews first.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Published On Twitter Can Improve Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated content has an indisputable influence on customers.
If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal