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A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably usually flourish, review sites help make certain of that.
Source: Statuslabs
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the producer says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
Only 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to customer review stats, a whopping 19% of customers constantly rely on online reviews and never ever a buy without checking out reviews initially.
Source: Statista
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Typically two-thirds of businesses have outstanding and great rankings. Just 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out much more reviews to get an idea of how the business is really doing. Do not depend on that fact alone.
Source: Brightlocal
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'always' or 'extremely often'.
Source: Trust You
More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Software Application Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Posted On Twitter Can Boost Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a new automobile and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to pick a model that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
Majority Of Customers Won't Use A Company If It Has Less Than A 4 Star Score
This stat is one of many that show the importance of online rankings. Now that news of customer fulfillment travels this fast, keeping your clients delighted is more important than ever.
57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Moreover, 11 percent looked only for organizations with an ideal five star rating.
Source: Brightlocal
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista