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60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and ranking statistics show individuals value the opinion of peers more than any other content.
Source: Collective Bias
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly decide on a model that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our purchasing preferences.
According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
67% Of Consumers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider
When customers have to choose a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Since They Desire To Buy An Item Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Websites.
Review websites are places that people go to get the truth about a service, business or item . Due to the fact that they have actually already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies really utilize them.
Although we now understand why customer reviews are so effective, most businesses obviously do not.
Source: LsaInsider
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most reliable source of suggestions. Online reviews generally bring the same weight as advice from family and friends.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
89% Of Customers Browse A Companies Replies To Reviews
Not only do many customers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
83 Percent Of Clients Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements pick to take note of clients' recommendations online.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
77% Of Customers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would post a review to educate others about their client experience and 24% would probably direct their review to the company itself.
Over a 26% would be willing to submit a review to assist other people with their decision making process.
Source: Podium
More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You
Reviews Posted On Twitter Can Help Boost Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses
Given that the large bulk of customers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
The Majority Of Popular Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower rating in fact helps your overall score.
According to consumer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center