83% Of All Younger People Were Invited To Leave A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

Customers Could Spend 31% More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users explain your service or product, the more cash you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

Positive Reviews Encourage 68% Of Customers To Use Local Businesses

Given that the large bulk of customers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Typically two-thirds of businesses have outstanding and great rankings. Just 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Element

Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Just 6% Of Consumers Do Not Trust Client Reviews At All

According to consumer review statistics, a tremendous 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

Software Application Reviews Influence Over 98% Of All Buyers

18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach customers aren't as prominent as they used to be. Most users who no longer trust ads choose to take note of customers' recommendations online.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

At the present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats show the basic appeal of a site can only go so far.

Source: Review Trackers

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses in fact use them.

Although we now know why consumer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews

Staying connected with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs