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Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new automobile and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other customers, you quickly choose one that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews go on without a reaction. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat clients fairly normally succeed, review sites help make certain of that.
Source: Statuslabs
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses really make use of them.
Although we now know why consumer reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
Younger people know the worth of being informed. User-generated content has an indisputable impact on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management statistics suggest a business's reputation doesn't affect simply the clients. Potential employees also take a look at scores and read reviews.
Source: Deloitte
83% Of All Younger Customers Were Invited To Submit A Review Recently
Of those asked, 80% of clients did give a review. In general, companies have asked 66% of all clients to submit a review on their company.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Posted On Twitter Can Help Boost Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
70% Of Consumers Prefer To Find Out About A Business Via Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are by far the very best method to discover the truth about a product or service.
Source: Statuslabs
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Normally, 142 million customers check out Yelp each month. If you haven't claimed your totally free Yelp business page, this is as great a time as any.
Source: RevLocal