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88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management stats show a company's reputation doesn't affect simply the customers. Potential employees also look at ratings and take a look at reviews.
Source: Deloitte
90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
77% Of Customers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews Globally
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the massive effect user rankings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out customer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A Lot Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our purchasing preferences.
According to social media reviews statistics, Facebook affects over half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Customers Could Spend 31 Percent More With A Business That Has Fantastic Reviews
Take note of this fact. The better other users describe your services or product, the more cash you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
91% Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most reliable source of recommendations. Online reviews generally bring the same weight as suggestions from family and friends.
Source: Brightlocal
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how enticing your marketing is, you still require customer reviews. There is no other way around it. Consumers are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'very influential'.
To show the significance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those same consumers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks