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Many Best-selling Products Have A Typical Rating Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower rating actually helps your overall rating.
According to client rating stats, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies really make use of them.
Although we now know why consumer reviews are so effective, most businesses apparently don't.
Source: LsaInsider
74% Of Local Companies Have At A Minimum, 1 Google Review
One review is far from enough to enhance your website's SERP ranking.
Looking at online ratings stats, we discovered that a business requires to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
95% Of Unsatisfied Customers Will Return To A Business If A Business Takes Care Of Issues Rapidly And Effectively
Customers don't expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out a lot more reviews to get a clear view of how business is in fact doing. Do not depend upon that fact alone.
Source: Brightlocal
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score statistics reveal people value the opinion of peers more than any other material.
Source: Collective Bias
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You
15 Percent Of Visitors Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of possible clients will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal