83% Of All Younger Buyers Were Asked To Submit A Review Recently

Of those invited, 80% of consumers did submit a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, people devote more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out many more reviews to get a better idea of how business is actually doing. Do not depend on that statistic alone.

Source: Brightlocal

60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and ranking statistics show people value the opinion of peers more than any other material.

Source: Collective Bias

Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses really utilize them.

Although we now understand why consumer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated material can do miracles in terms of conversions.

A single review can have a huge impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent increase.

Source: RevLocal

Reviews Shared On Twitter Can Help Increase Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Since the large majority of customers read reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People expect to see some unfavorable reviews.

Source: Capterra

95% Of Unhappy Customers Will Return To A Company If A Business Makes An Effort To Resolve Problems Quickly And Efficiently

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

US Shoppers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

Many Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

More Than Half Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

Only 6% Of Customers Don't Rely On Customer Reviews At All

According to client review statistics, a whopping 19% of customers always rely on online reviews and never a buy without checking out reviews first.

Source: Statista

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Typically 2 out of 3 businesses have great and exceptional scores. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal