89% Of Customers Read A Companies Feedback To Reviews

Not only do the majority of customers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal

Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and score statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias

77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

Regardless of how attractive your marketing is, you still require client reviews. There is no way around it. Customers are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements pick to take note of clients' recommendations online.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other customers, you manage to select a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews

Staying connected with your consumers establishes trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.

As you may expect, clients who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

If A Business Handles Problems Rapidly And Effectively, 95% Of Unhappy Customers Will Go Back To A Company

Consumers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

74% Of Local Businesses Have At Least One Google Review

One review is far from enough to enhance your website's SERP ranking.

Looking at online ratings stats, we discovered that a company needs to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Majority Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Score

This stat is among lots of that show the significance of online scores. Now that news of customer fulfillment travels this fast, keeping your clients delighted is more important than ever.

57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for services with a perfect five star score.

Source: Brightlocal

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. However, they realize the enormous effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

More Than Half Of Clients Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks