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70 Percent Of Consumers Prefer To Learn About A Business By Means Of Reviews And Short Articles, Rather Than Advertisements
Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the very best method to discover the truth about a service or product.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to choose a doctor or an attorney.
Younger people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out client reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Buyers Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, purchasing decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new car and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other customers, you quickly decide on one that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
Clients Could Spend 31% More With A Business That Has Great Reviews
Take note of this statistic. The better other users explain your product and services, the more cash you can charge and customer review stats reveal to us precisely just how much more.
Source: Martech Zone
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews stay without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's shoppers are wary and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
American Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on various elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the would-be clients are looking for. Almost a third of customers say composed reviews are the only feature that makes them believe the sites' reviews are relevant and useful.
Source: Fan and Fuel
Since They Want To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Visit Review Websites.
Review websites are places that customers go to get the facts about a business, service or item . Users come because they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
Reviews Posted On Twitter Can Help Improve Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star ranking is the first thing customers see. Still, users focus on other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States consumers.
Source: Statista